Privacy Policy – Town & Country Property Co., Ltd.
Effective Date: September 13, 2020
Last Updated: October 5, 2020
At Town & Country Property Co., Ltd., Pattaya’s trusted real estate agency, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website: https://www.towncountryproperty.com, a leading platform for property listings, investment insights, and real estate services in Thailand’s Eastern Economic Corridor (EEC).
What Personal Data We Collect
When you engage with our website—whether browsing Pattaya property listings, submitting inquiries, or applying for jobs—we may collect:
- Your full name
- Company or organization name
- Email address and contact details
- Any other information you choose to provide
We use this data to:
- Respond to property inquiries and service requests
- Review applications for employment or collaboration
- Analyze website traffic and user behavior
- Improve our real estate services and digital experience
- Comply with legal and regulatory obligations
Email Communication & Contact Forms
If you receive automated emails (e.g. newsletters, property alerts, event invitations), you can unsubscribe anytime via the link provided. Contacting us through forms or direct email does not create a legal relationship. Please avoid sending sensitive information unless we’ve agreed to handle your matter.
Data Sharing & Third Parties
We do not sell or share your personal data with third parties for marketing. We only share data with trusted service providers who support our website operations or when required by law.
Media Uploads & Image Data
If you upload images (e.g. property photos or documents), we automatically remove embedded location data (EXIF) to protect your privacy. Visitors cannot extract location info from images displayed on our site.
Access & Control Over Your Data
You may request access to, correction of, or deletion of your personal data at any time. Simply contact us via our website or email.
International Data Transfers
Our website is hosted in Singapore and managed by our team in Thailand. By using our site, you consent to the transfer of your data to Thailand, where data protection laws may differ from your country of residence.
Cookies & Analytics
We use cookies to enhance your experience and monitor website performance. These include:
- Google Analytics – Tracks visitor behavior and traffic sources
- WordPress cookies – Manages login sessions and user preferences
- Security plugins – Protects against brute-force login attempts
Cookies do not store personal data unless you choose to save it in your profile. You can manage cookie settings via your browser.
Your Rights
If you have an account or have interacted with our site, you can:
- Request a copy of your personal data
- Ask us to delete your data (unless retention is required by law)
Data Protection Measures
We take data security seriously. Our website uses:
- Full SSL/HTTPS encryption
- Sanitized databases for testing environments
- Strong password policies for all users
- Immediate action in case of data breaches, including password resets and user notifications
Policy Updates
We may update this Privacy Policy without prior notice. Please check this page periodically for changes.
Contact Us
For questions, data access, or privacy concerns, please reach out via our contact form or email. We’re here to help—whether you’re exploring Pattaya real estate, seeking investment advice, or simply browsing our listings.